Privacy Policy
Last updated: January 2026
Mobile ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you interact with our website or call our telecom assistance specialists.
Information We Collect
- Contact Information: Name, phone number, and email address when you call or contact us.
- Service Information: Details about your current wireless plan, device, and preferences shared during a call.
- Website Data: IP address, browser type, pages visited, and similar data collected automatically.
How We Use Your Information
- To provide mobile buying assistance and answer your questions.
- To recommend smartphone devices and postpaid wireless plans suitable for you.
- To improve our website, services, and customer experience.
- To comply with legal obligations.
How We Share Information
We do not sell your personal information. We may share information with trusted service providers who help us operate our business, or when required by law. If we refer you to a wireless carrier or retailer, we will let you know before doing so.
Cookies
Our website may use cookies and similar technologies to understand site usage and improve performance. You can disable cookies in your browser settings.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at Info@mobile.site.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.
Contact Us
For questions about this Privacy Policy, contact us at Info@mobile.site or call (888) 774-0127.
Suite 500, 447 Broadway, New York, NY 10013, USA